Our Thinking

Learn How To Effectively Battle Attrition So Your Customers Don’t Flatline

By Ed Higdon. Posted in Analytics

April 10, 2017

Getting someone to purchase once is difficult. Getting repeat business is even more difficult. Although spending patterns will vary, the goal is to increase the lifetime value of every customer. But how can you do this with those “one-and-done” shoppers that buy something from you once (or very infrequently) and you never see or hear from them again?

The key is timing and relevance. Learn how we can make your offers more effective and even bring those flatlining customers back to life: